Privacy Policy

This Privacy Policy explains how TireSwift handles personal information when you visit the website, email the tire bay, or call the Oldbury bay. TireSwift provides tire installation, puncture repair, balancing, seasonal changes, pressure checks, alignment support, rotation, inspections, valve and TPMS services, and tire recommendations. We collect only what is needed to answer a booking, check a change, keep the site secure, and improve bay communication. Most visitors never create a record. Personal data usually appears only when you write or call.

TireSwift serves drivers, families, and local fleets who need reliable tire care. Privacy contact: [email protected], phone +441216010443, 41 Dudley Rd, Oldbury B69 3DP, United Kingdom. This build has no public registration and no payment form. Most visitors only view pages. Operator: TireSwift Tire Bay. Do not send documents that identify a child. Drive Smoothly. Drive Safely. Drive with TireSwift.

Information handled

What we may collect when you contact us

If you email or call TireSwift, you may share your name, phone number, email address, the vehicle and tire size, an appointment you believe is wrong, and a short description. Please avoid identity documents, payment numbers, and unrelated history. Coordinators may keep the page name, the old line, the replacement, and the date of the change. We use this to answer you and to fix a booking note.

For service planning we may also note practical details such as preferred bay time, whether the job is a puncture, a seasonal change, a balance, or a full set, and whether a fleet vehicle needs a repeat window. Those details help technicians prepare tools and stock. They are not used to build advertising profiles. If you include a registration number, we treat it as booking context and do not publish it on public pages.

How we use information

Personal information is used to operate the tire site, answer enquiries, manage bookings, improve quality, protect the bay from abuse, and meet legal duties. We do not sell personal data. This build does not create advertising profiles from ordinary browsing. If analytics or a mailing tool is added later, this policy will be updated in clear language first.

Operational messages about a booking you requested are handled as service communication. That includes confirming a bay slot, explaining a delay, or clarifying tire size and job scope. Marketing, if any is ever introduced, will be separate, limited, and easy to refuse. We will not treat a repair question as consent for promotional campaigns.

Legal bases and practical necessity

Depending on your location, processing may be necessary to answer a request you made, to pursue legitimate interests such as accurate appointments and security, or to meet legal obligations. Where consent is required for an optional note, we will ask in plain terms. You may withdraw optional consent without erasing a factual correction already published. A published appointment fix may remain because drivers rely on the note.

Sharing and processors

TireSwift may share limited information with processors that support email, phone, hosting, or professional advice. They should receive only what the task requires. We may disclose information if the law requires it or to protect drivers, staff, or the public. Processors may not use driver details for their own marketing. We do not hand correspondence to a third garage or insurer unless you ask us to pass a specific message or the law requires it.

Retention

Enquiry emails that do not become bookings are kept only as long as needed to close the thread. Change notes may be kept longer so the bay can show why an appointment changed. The cookie notice preference stays in your browser until you clear it. Server logs follow hosting and security needs, then are discarded or minimized.

Security and international notes

We take reasonable steps to protect information against loss, misuse, and unauthorized access. No method is perfectly secure, so avoid sending sensitive data by email. TireSwift is based at its Oldbury bay in the United Kingdom. Messages from other countries are handled with that bay. Access to the mailbox is limited to people who book or correct tire jobs. If we suspect unauthorized access, we review the affected correspondence and take proportionate steps.

Your choices and questions

You may ask what personal information TireSwift holds about you, request a correction, or ask about deletion or restriction where the law provides those rights. Write to [email protected], call +441216010443, or post to 41 Dudley Rd, Oldbury B69 3DP, United Kingdom. Include enough detail to locate the request. Do not include payment card numbers. This policy may be updated, and the latest version appears on this page.

Children and marketing

TireSwift provides tire services for a general adult audience and does not seek personal data from children. We do not knowingly collect children's personal data through this website. Family vehicles are arranged with an adult driver and do not ask minors to contact us. Marketing, if any, is limited and easy to refuse. Replies about a booking you requested are operational, not marketing. If we learn we stored a child's contact details by mistake, we delete them unless a narrow legal duty says otherwise.